Last updated: March 2026

1. Who We Are

FG Cleaning is a commercial cleaning company based in Enfield, London. We are the data controller responsible for your personal data. If you have any questions about this policy, please contact us at info@fgcleaning.co.uk.

2. What Data We Collect

We may collect the following personal data:

Name and contact details (email, phone number)
Business name and address
Enquiry and correspondence details
Website usage data (via cookies — see our Cookie Policy)
IP address and browser information

3. How We Use Your Data

We use your personal data for the following purposes:

To respond to your enquiries and provide quotes
To deliver our cleaning services under contract
To send relevant service updates (with your consent)
To improve our website and user experience
To comply with legal obligations

4. Legal Basis for Processing

Under the UK GDPR, we process your data based on:

Consent — where you have given clear consent (e.g. contact forms, marketing)
Contract — where processing is necessary to fulfil a service agreement
Legitimate interest — where it is in our business interest and does not override your rights
Legal obligation — where we are required to by law

5. Data Sharing

We do not sell your personal data. We may share data with trusted third parties who assist in operating our website or servicing you, provided they agree to keep your information confidential. These may include website hosting providers, email service providers, and analytics tools.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is typically retained for up to 24 months after the last interaction.

7. Your Rights

Under the UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Data portability
Withdraw consent at any time

To exercise any of these rights, please email us at info@fgcleaning.co.uk.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

9. Complaints

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.